1. What peptides do you sell?

We offer a wide range of research-grade peptides for scientific and laboratory use in New Zealand. Our categories include metabolic peptides, GLP-1 analogs, regenerative peptides, anti-aging peptides, mitochondrial peptides, growth hormone secretagogues, reproductive health peptides, cosmetic peptides, sleep and circadian rhythm peptides, and more.

All products are intended for research purposes only and not for human or veterinary use.

2. Can I buy peptides in New Zealand?

Yes. We are based in Auckland, New Zealand, and we sell research peptides throughout NZ. Simply browse our collections, select the peptides you want, and complete your order through our secure checkout.

Keywords like Buy Peptides NZ and Research Peptides NZ reflect our focus on serving New Zealand research communities.

3. Are your peptides third party tested?

Yes. We routinely send batches of our peptides for independent testing by reputable partner labs. If you would like store credit for submitting your product batch for testing with a third party lab, please contact us. We support transparency and quality assurance in peptide research.

4. Do you offer returns or refunds?

Due to the delicate nature of peptide powders and liquids, we do not accept returns once an order has been dispatched.

If your order arrives incorrect, damaged, or missing items, contact us at sales@peptidelab.co.nz within 48 hours of delivery, and we will organise a replacement or resolution.

You may also cancel your order before it has shipped by emailing us. Refunds for cancelled orders are processed within 2 to 3 business days.

5. How long does shipping take?

We ship all orders from Auckland, New Zealand:

  • Orders are dispatched within 1 to 2 business days after payment confirmation.
  • Standard NZ delivery typically takes 1 to 3 working days, depending on location.
  • You will receive a tracking number once your order has shipped.

If you have questions about delivery, please contact us at sales@peptidelab.co.nz.

6. Is your packaging discreet?

Yes. All orders are shipped in plain, secure packaging with no reference to peptide content to protect your privacy.

7. What payment methods do you accept?

We accept secure payments via:

  • Credit and debit cards
  • Apple Pay
  • Cryptocurrency payments

All transactions are processed through trusted, encrypted gateways. Your financial data is never stored on our servers, ensuring a safe and secure checkout experience.

8. Are these products legal in New Zealand?

Our peptides are sold for research and laboratory use only. It is your responsibility to ensure compliance with your local laws and institutional guidelines before purchasing or using these products in research.

9. Do you provide certificates of analysis (COA)?

Yes. Quality documentation is important. If a certificate of analysis (COA) is available for a specific product, it will be provided or available upon request.

For third party testing, we also support store credit as part of our quality assurance initiatives.

10. How can I contact customer support?

You can reach our support team at:
📧 sales@peptidelab.co.nz

We aim to respond to all enquiries within 1 business day.

11. Do you offer international shipping?

Currently, our focus is on shipping within New Zealand. If you're interested in international delivery options, please contact us at sales@peptidelab.co.nz for assistance.